Welcome to Tavisi Tarnish Jewelry.
By using our website, you agree to the following terms and conditions.
Please read them carefully.

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1. General

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This website is owned and operated by Tavisi Tarnish Jewelry (Thrissur, Kerala).
By accessing our website or placing an order, you accept these Terms & Conditions.

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2. Products

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• All our products are anti-tarnish, but longevity depends on usage and care.

• Product color may slightly vary due to screen brightness, lighting, and photography.

• Product measurements shown on the website are approximate.

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3. Pricing

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• All prices are shown in INR (₹).

• Prices may change anytime without prior notice.

• Offers and discounts are valid only during the specified period.

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4. Orders

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• Once an order is placed, you will receive a confirmation message/email.

• We reserve the right to cancel orders due to:
  • Out-of-stock items
  • Payment issues
  • Incorrect address
  • System errors

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If cancelled, you will be notified immediately.

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5. Payments

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We accept online payments through secure payment gateways.
We do not store your card or bank details.

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6. Shipping

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• Orders are shipped within 1–2 business days.

• Delivery time: 3–7 business days depending on location.

• Delays caused by courier companies are not under our control.

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7. Returns & Replacements

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We only offer return or replacement if:

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• Wrong product received

• Damaged product received

• Manufacturing defect

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Mandatory: A clear unboxing video from the moment the parcel is received.

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Returns are not accepted for:

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• Used products

• Customer damage

• Wrong size ordered

• Delay by courier

• Missing unboxing video

Full policy is available in our Refund Policy section.

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8. Cancellation

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• Orders can be cancelled within 1 hour after placing the order.

• Once processed or shipped, cancellation is not allowed.

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9. Intellectual Property

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All content on this website—including images, designs, logos, product descriptions—is the property of Tavisi Tarnish Jewelry.
Unauthorized copying, editing, or commercial use is strictly prohibited.

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10. Privacy

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We protect your personal information.
Details are provided in our Privacy Policy.

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11. Limitation of Liability

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Tavisi Tarnish Jewelry is not responsible for:

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• Courier delays

• Customer-entered wrong address

• Damage caused after product use

• Loss due to misuse or negligence

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12. Contact Us

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For any support or queries:

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📩 tavisijewelry@gmail.com
📞 +91 9037140992
📍 Thrissur, Kerala, India